Checked against the budget
Booking rules block, warn or offer private funding when a visit would go over the remaining quarterly budget.
Support at Home · RosteringSupport at Home rostering,
Support at Home rostering,
within budget.
Every visit is checked against the participant's quarterly budget and charged by the minute, so the roster and the budget never drift apart.
Support at Home
Built for Support at Home.
Charged by the minute
Hourly services are charged in steps of 5, 15 or 30 minutes, with minimum visit lengths.
Contributions from the visit
Each visit produces the government claim and the participant's contribution.
Also included
Everything else you'd expect.
Roster templates
Build a week or fortnight once and reuse it for future rosters.
Regular carers first
Each participant's regular carers are offered their shifts first, and carers a participant doesn't want are never suggested.
Checks before you assign
Leave, availability, expired documents and student visa hour limits are checked, and the roster shows why someone can't be assigned.
Open shifts and swaps
Publish open shifts to suitable staff, let staff swap shifts, and auto-publish last-minute cancellations.
Timesheets for payroll
Approved shifts become timesheet lines with overtime, travel, weekend and public holiday hours split out for Xero, MYOB or your payroll system.
Questions
Frequently asked questions.
What if a visit would go over budget?
Booking rules can block it, warn, or offer it as privately funded.
More for Support at Home
Every Support at Home feature, in one platform.
Participant contributions
Contribution rates by service type, caps tracked, invoices sent automatically.
Read moreQuarterly budgets
Classification budgets, care management and every funding account, tracked.
Read moreClaims to Services Australia
Claims built from delivered services, in the Services Australia bulk-import format.
Read moreShort-term pathways
Restorative Care, End-of-Life, AT-HM and home modifications, each from its own account.
Read moreProgress notes
Visit notes on each participant's record, for care management.
Read moreSupport worker app
Carers clock in at the home and record each visit.
Read moreClient and family portal
Participants and family see the quarterly budget, contributions and invoices.
Read moreHR and compliance
Carer documents and checks enforced before visits are rostered.
Read more
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