Exact visit times
Clock in and out times set the minutes charged for each visit.
Support at Home · Support worker appThe carer app,
The carer app,
visit by visit.
Carers accept visits, clock in at the participant's home, record activities and notes, and log travel from one app.
Support at Home
For home care visits.
Activities recorded
Personal care, meals and other activities are logged as the visit progresses.
Also included
Everything else you'd expect.
Location check at clock in
The worker's location is checked against the shift location when they clock in and out.
Accept or decline shifts
Assigned shifts are accepted or declined in the app.
Pick open shifts
Open shifts are offered to suitable workers to claim.
Availability and leave
Workers add availability and apply for leave, so they're only rostered when they can work.
Travel recorded
Kilometres travelled are calculated and added to the timesheet under your travel rules.
Questions
Frequently asked questions.
Does visit length affect the charge?
Yes. Hourly services are charged by the minute from clock in and clock out, in your chosen steps.
More for Support at Home
Every Support at Home feature, in one platform.
Participant contributions
Contribution rates by service type, caps tracked, invoices sent automatically.
Read moreQuarterly budgets
Classification budgets, care management and every funding account, tracked.
Read moreClaims to Services Australia
Claims built from delivered services, in the Services Australia bulk-import format.
Read moreShort-term pathways
Restorative Care, End-of-Life, AT-HM and home modifications, each from its own account.
Read moreRostering
Visits checked against quarterly budgets and charged by the minute.
Read moreProgress notes
Visit notes on each participant's record, for care management.
Read moreClient and family portal
Participants and family see the quarterly budget, contributions and invoices.
Read moreHR and compliance
Carer documents and checks enforced before visits are rostered.
Read more
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