Simple, transparent pricing
Support at Home software pricing,
per user, per month.
Pricing for Support at Home providers. Professional includes automatic participant contribution invoices and claims for every funding account.
Essentials
For small providers getting started
AUD28/standard user/month
AUD12/support worker/month
+GST · billed annually
- Client profiles & overviews
- Care plans
- Progress notes
- Rostering & SchedulingLinked to Timesheets
- Mobile App — GPS-verified clock in & out + travel claim
- Mobile App — Staff accept assigned shifts
- Mobile App — Staff pick open shifts
- Client documents
- Client self-service portal & Mobile App
- Client Mobile App — View & accept shift
- Manual invoicing with current Support at Home, CHSP and DVA prices preloaded
- Support at Home and DVA claims
- Leave & Out of OfficeLinked to Timesheets & Shift Creation
- Employee AvailabilityLinked to Shift Creation
- Employee Self-Service
- Document Management
- Document Expiry Alerts
- Unlimited clients
- Unlimited staff
- Integrations — Xero, MYOB
- Email support
Most Popular
Professional
For growing providers who want the work automated
AUD79.20/standard user/month
AUD24/support worker/month
+GST · billed annually
- Everything in Essentials, plus:
- AI integration
- Guided client onboarding
- Service agreements with eSign
- Services & booking rules
- Automatic invoicing, including client contribution invoices
- DVA claim limits enforced automatically
- Funding plan & budget tracking
- Care plans & goals
- Role-based stakeholder access
- Client portal & Mobile App — Online service booking
- Client Mobile App — Service request management
- Client Mobile App — View & approve invoice
- Student Visa Hour LimitLinked to Shift Creation
- Audit Trail & Compliance
- Priority support
Enterprise
For multi-site organisations & large providers
Custom
Volume pricing · contact our team
- Everything in Professional, plus:
- API access & integrations
- Custom workflows & automations
- Multi-site & multi-location support
- Dedicated account manager
- Custom data retention rules
- SLA-backed 24/7 support
- Quarterly business reviews
Add-ons
Available on every plan. Pay only for what you use.
- Employment contract generation with eSignAUD 5 + GST per candidate
- AI reference checksAUD 5 + GST per candidate
- Standard users include administrators, rostering and finance staff, support coordinators, therapists and all other allied health practitioners.
- Deliver NDIS and aged care? Choose an aged care plan: it covers your NDIS participants too, so you never need two subscriptions.
- Support workers are frontline staff who deliver services through the mobile app.
- One-off setup fee of AUD 1,200 + GST, covering 6 hours of setup. More complex setups are quoted on the estimated setup hours.
- All prices in AUD and exclude GST.
- Family members get free lifetime access.
- No lock-in contracts — cancel or change plans anytime.
Get started
Ready to bring your
care team together?
See Care Nexus in action with a personalised demo — tailored to your organisation’s size, services, and workflows.
No commitment required · NDIS, Support at Home, CHSP & DVA specialists available