Shared with care partners
Care partners see every visit note on the participant's record.
Support at Home · Progress notesVisit notes,
Visit notes,
for every participant.
Carers write each visit note as they clock out, and care partners see it on the participant's record straight away.
Support at Home
Notes for care partners.
Audit trail
Every change is recorded: who did what, and when.
Also included
Everything else you'd expect.
Activity log
Staff record each activity as the shift progresses: personal care, medication, meals, exercise and more.
Notes required at clock out
A shift note is required when the worker clocks out. Photos can be added too.
Manager approval
Managers review and approve completed shifts and their notes.
On the participant's record
Every note sits on the participant's record with its shift, for audits and complaints.
Questions
Frequently asked questions.
Can care partners read visit notes?
Yes. Notes are on the participant's record as soon as the visit ends.
More for Support at Home
Every Support at Home feature, in one platform.
Participant contributions
Contribution rates by service type, caps tracked, invoices sent automatically.
Read moreQuarterly budgets
Classification budgets, care management and every funding account, tracked.
Read moreClaims to Services Australia
Claims built from delivered services, in the Services Australia bulk-import format.
Read moreShort-term pathways
Restorative Care, End-of-Life, AT-HM and home modifications, each from its own account.
Read moreRostering
Visits checked against quarterly budgets and charged by the minute.
Read moreSupport worker app
Carers clock in at the home and record each visit.
Read moreClient and family portal
Participants and family see the quarterly budget, contributions and invoices.
Read moreHR and compliance
Carer documents and checks enforced before visits are rostered.
Read more
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