Mandatory checks
Police checks and certificates tracked with expiry alerts.
Support at Home · HR and complianceCarer compliance,
Carer compliance,
before every visit.
Mark police checks, vaccinations or certificates as mandatory, and carers can't be rostered without them.
Support at Home
Compliance for home care teams.
Blocked when expired
An expired mandatory document stops a carer being rostered.
Also included
Everything else you'd expect.
Document management
Keep every worker document in one place, with expiry alerts before anything lapses.
Mandatory documents
A worker can't be rostered while a mandatory document is missing or expired.
Student visa hour limits
Weekly or fortnightly limits are enforced on the roster, with approved holiday periods lifting them.
Employee self-service
Workers update their details, availability and leave themselves.
Add-ons
Employment contract generation with eSign and AI reference checks, AUD 5 + GST per candidate each.
Questions
Frequently asked questions.
Is HR included?
Yes. HR Nexus tools are included with Care Nexus.
More for Support at Home
Every Support at Home feature, in one platform.
Participant contributions
Contribution rates by service type, caps tracked, invoices sent automatically.
Read moreQuarterly budgets
Classification budgets, care management and every funding account, tracked.
Read moreClaims to Services Australia
Claims built from delivered services, in the Services Australia bulk-import format.
Read moreShort-term pathways
Restorative Care, End-of-Life, AT-HM and home modifications, each from its own account.
Read moreRostering
Visits checked against quarterly budgets and charged by the minute.
Read moreProgress notes
Visit notes on each participant's record, for care management.
Read moreSupport worker app
Carers clock in at the home and record each visit.
Read moreClient and family portal
Participants and family see the quarterly budget, contributions and invoices.
Read more
Get started
Ready to bring your
care team together?
See Care Nexus in action with a personalised demo — tailored to your organisation’s size, services, and workflows.
No commitment required · NDIS, Support at Home, CHSP & DVA specialists available