Classification budgets
Each participant's quarterly budget follows their classification, from level 1 to level 8, and transitioned Home Care Package levels.
Support at Home · BudgetsQuarterly budgets,
Quarterly budgets,
always current.
Every service is drawn from the right account and every quarter's spending is tracked against the participant's classification budget, so you see what is left before you book.
Accounts
Every service, the right account.
Care management account
Care management is tracked in its own account, separate from services.
Short-term accounts
Restorative Care, End-of-Life, assistive technology and home modifications each have their own account.
Booking rules
A booking that would go over the remaining budget can be blocked, warned, or offered as privately funded.
Questions
Frequently asked questions.
How many classifications are there?
Support at Home has eight ongoing classifications, plus transitioned Home Care Package levels for people who moved across.
Can participants see their budget?
Yes. Participants and nominated family see their quarterly budget, services and invoices in the free portal.
More for Support at Home
Every Support at Home feature, in one platform.
Participant contributions
Contribution rates by service type, caps tracked, invoices sent automatically.
Read moreClaims to Services Australia
Claims built from delivered services, in the Services Australia bulk-import format.
Read moreShort-term pathways
Restorative Care, End-of-Life, AT-HM and home modifications, each from its own account.
Read moreRostering
Visits checked against quarterly budgets and charged by the minute.
Read moreProgress notes
Visit notes on each participant's record, for care management.
Read moreSupport worker app
Carers clock in at the home and record each visit.
Read moreClient and family portal
Participants and family see the quarterly budget, contributions and invoices.
Read moreHR and compliance
Carer documents and checks enforced before visits are rostered.
Read more
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