NDIS guides
for providers.
Plain-English guides for NDIS providers, each checked against official NDIS sources and dated, so you know how current it is.
Guides
Plain English, with sources.
NDIS Pricing Arrangements explained for providers
The NDIS Pricing Arrangements set the most you can charge for each support. Limits for 2026–27 apply from 1 July 2026, with a 40% loading in remote areas and 50% in very remote areas.
Read the guideNDIS short notice cancellations: the rules for providers
Support worker services cancelled with less than 7 clear days' notice, and most other supports with less than 2 clear business days, can be claimed at up to 100% of the agreed price if your service agreement allows it.
Read the guideHow to make NDIS bulk payment requests
A bulk payment request is one CSV file that claims every support you delivered to NDIA-managed participants over a period, uploaded in the my NDIS provider portal instead of claiming one by one.
Read the guideNDIS service agreements: requirements and a template checklist
An NDIS service agreement sets out which supports you'll deliver, how, when and at what price, plus your cancellation policy, how changes are made and how to complain. Registered providers must give each participant a copy signed by both of you, or record why that isn't possible.
Read the guideNDIS invoice requirements: what every invoice needs
An NDIS invoice must show your business name and ABN, the participant's name and NDIS number, the support item number, quantity and price, the claim type, the date of each support, the total and any GST. One invoice covers one participant only.
Read the guideNDIS care plans: what a support plan must include
An NDIS care plan, called a support plan in the Practice Standards, records the participant's needs, preferences, strengths and goals, the risks and how they're managed, preventive health and emergency arrangements. It's made with the participant and reviewed at least once a year.
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