Last reviewed 28 October 2026 by the AppliQ Team. Check the sources below for the latest rules.
Care plan, support plan or NDIS plan?
The participant's NDIS plan is made by the NDIA and sets their funding. Your care plan, or support plan, is yours: it describes how your organisation will deliver supports to that participant. A behaviour support plan is different again, written by an NDIS behaviour support practitioner, and your care plan should point to it.
Template checklist: what to include
The NDIS Practice Standards expect each support plan to cover these areas, written with the participant and their consent.
| Section | What to write |
|---|---|
| About the participant | Needs, requirements, preferences, strengths and how they like to communicate. |
| Goals | What the participant wants to achieve, and how your supports help. |
| Supports | What each worker does, when and how, in line with the service agreement. |
| Risks | Risk assessments done with the participant, the strategies for each risk, and how much they rely on you for daily living. |
| Behaviour support | Known triggers, behaviours of concern and a link to the behaviour support plan, if there is one. |
| Health | Proactive support for preventive health, such as vaccinations, dental check-ups, health assessments and allied health. |
| Emergencies | How the participant stays safe in an individual, provider or community emergency or disaster. |
| Sharing | Who the plan is shared with, such as family, other providers or government agencies, with the participant's consent. |
| Review | The next review date and who will be involved. |
Reviewing the plan
Plans are reviewed with the participant at least once a year, or sooner when their needs or circumstances change. How often depends on the risks, the participant's functioning and their wishes. If progress differs from what was expected, update the plan with the participant.
Make it easy for workers to use
- Write it in a language and format the participant understands.
- Make sure every worker can see it before the shift, including risks and emergency arrangements.
- Record progress against goals in shift notes, so reviews are based on evidence.
- Keep each version, with signatures, so you can show what was in place and when.
How Care Nexus helps
Care Nexus keeps structured care plans on the participant's record, from preferences to risk management, with goal tracking and signature blocks. Behaviour support plans, known triggers and behaviours of concern sit on the same record, so every support worker sees them before the shift. Care plans can be shared with support coordinators, plan managers and families, with approval for sensitive sections.