DVA · Veterans' Home Care

Veterans' Home Care,
plan to copayment.

Care Nexus records each veteran's VHC care plan, tracks approved hours and reassessment dates, and sends copayment invoices automatically while DVA pays the balance.

VHC

Built for VHC providers.

Card checks

Gold Card holders are eligible for all assessed needs, White Card holders for accepted conditions or Non-Liability Health Care. Orange Card holders are flagged.

Care plan hours

Approved hours from each VHC care plan are recorded and tracked against services delivered.

Reassessment alerts

You're alerted when a booking falls after a veteran's reassessment is due.

Copayment invoices

Each veteran's copayment invoice is generated and sent automatically. Approved waivers stop the charge.

Questions

Frequently asked questions.

Who sets a veteran's VHC hours?

A VHC assessment agency sets the care plan. Care Nexus tracks services against it.

Are copayment waivers supported?

Yes. Where DVA has approved a waiver, Care Nexus stops charging the veteran.

More for DVA

Every DVA feature, in one platform.

  • Claim limits

    Approved hours and weekly limits enforced before a booking goes over.

    Read more
  • Community Nursing

    Priced from the DVA Schedule of Fees, in 28-day claim periods, prepared for Medicare.

    Read more
  • Rostering

    Visits checked against VHC hours, card eligibility and reassessment dates.

    Read more
  • Progress notes

    Visit notes on each veteran's record, with the audit trail.

    Read more
  • Support worker app

    Staff clock in at the veteran's home and record each visit.

    Read more
  • Client and family portal

    Veterans and family see visits, copayments and approved services.

    Read more
  • HR and compliance

    Staff documents enforced before visits are rostered.

    Read more

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