DVA · Client and family portal

The veteran portal,
free for families.

Veterans and nominated family members see upcoming visits, approved services and copayment invoices, free.

DVA

What veterans can see.

Copayment invoices

Every VHC copayment invoice, with waivers applied.

Approved services

What's approved and what's been delivered.

Also included

Everything else you'd expect.

Free for family

Nominated family members get free lifetime access alongside the veteran.

Upcoming shifts

See upcoming shifts in the app and, if you allow it, accept or decline each one.

Requests

Request a new service or a change of day from the portal.

Questions

Frequently asked questions.

Is the portal free?

Yes. Veterans and nominated family members have free lifetime access.

More for DVA

Every DVA feature, in one platform.

  • Claim limits

    Approved hours and weekly limits enforced before a booking goes over.

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  • Veterans' Home Care

    VHC care plans, approved hours, reassessment alerts and copayment invoices.

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  • Community Nursing

    Priced from the DVA Schedule of Fees, in 28-day claim periods, prepared for Medicare.

    Read more
  • Rostering

    Visits checked against VHC hours, card eligibility and reassessment dates.

    Read more
  • Progress notes

    Visit notes on each veteran's record, with the audit trail.

    Read more
  • Support worker app

    Staff clock in at the veteran's home and record each visit.

    Read more
  • HR and compliance

    Staff documents enforced before visits are rostered.

    Read more

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