With the claim
Each note stays with the service you claim from DVA.
DVA · Progress notesVisit notes,
Visit notes,
for every veteran.
Staff write a note for each visit as they clock out, kept on the veteran's record with the service delivered.
DVA
Notes for DVA services.
Audit trail
Every change is recorded: who did what, and when.
Also included
Everything else you'd expect.
Activity log
Staff record each activity as the shift progresses: personal care, medication, meals, exercise and more.
Notes required at clock out
A shift note is required when the worker clocks out. Photos can be added too.
Manager approval
Managers review and approve completed shifts and their notes.
On the veteran's record
Every note sits on the veteran's record with its shift, for audits and complaints.
Questions
Frequently asked questions.
Are notes kept with DVA claims?
Yes. Each note stays with the service it describes.
More for DVA
Every DVA feature, in one platform.
Claim limits
Approved hours and weekly limits enforced before a booking goes over.
Read moreVeterans' Home Care
VHC care plans, approved hours, reassessment alerts and copayment invoices.
Read moreCommunity Nursing
Priced from the DVA Schedule of Fees, in 28-day claim periods, prepared for Medicare.
Read moreRostering
Visits checked against VHC hours, card eligibility and reassessment dates.
Read moreSupport worker app
Staff clock in at the veteran's home and record each visit.
Read moreClient and family portal
Veterans and family see visits, copayments and approved services.
Read moreHR and compliance
Staff documents enforced before visits are rostered.
Read more
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