VHC approved hours
Approved hours from each Veterans' Home Care plan are tracked against services delivered.
DVA · Claim limitsDVA claim limits,
DVA claim limits,
enforced automatically.
Each DVA program has its own approvals and limits. Care Nexus checks every booking against them, so services stay within what DVA will pay.
Limits
Every program, its own limits.
Community Nursing claim periods
Nursing services are grouped into 28-day claim periods, with DVA claim limits enforced.
Weekly limits
Household Services and Attendant Care weekly limits are tracked separately.
No double funding
A veteran with both VHC and Household Services for the same help is flagged before the service is delivered.
Questions
Frequently asked questions.
Does Care Nexus lodge DVA claims?
No. Claims are prepared ready to submit, with the details DVA needs.
What happens when a booking would go over a limit?
Booking rules can block it, warn, or suggest privately funded service.
More for DVA
Every DVA feature, in one platform.
Veterans' Home Care
VHC care plans, approved hours, reassessment alerts and copayment invoices.
Read moreCommunity Nursing
Priced from the DVA Schedule of Fees, in 28-day claim periods, prepared for Medicare.
Read moreRostering
Visits checked against VHC hours, card eligibility and reassessment dates.
Read moreProgress notes
Visit notes on each veteran's record, with the audit trail.
Read moreSupport worker app
Staff clock in at the veteran's home and record each visit.
Read moreClient and family portal
Veterans and family see visits, copayments and approved services.
Read moreHR and compliance
Staff documents enforced before visits are rostered.
Read more
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