Linked to the claim
Each note stays with the shift it describes, so the support you claim has its evidence.
NDIS · Progress notesNDIS progress notes,
NDIS progress notes,
written on shift.
Support workers write each participant's progress note as they clock out. Notes stay with the shift and the claim, so every support you claim has its record.
NDIS
Notes that back every claim.
Support coordinators too
Support coordinators record case notes and hours against each participant's tasks.
Audit trail
Every change is recorded: who did what, and when.
Also included
Everything else you'd expect.
Activity log
Staff record each activity as the shift progresses: personal care, medication, meals, exercise and more.
Notes required at clock out
A shift note is required when the worker clocks out. Photos can be added too.
Manager approval
Managers review and approve completed shifts and their notes.
On the participant's record
Every note sits on the participant's record with its shift, for audits and complaints.
Questions
Frequently asked questions.
Can support coordinators keep case notes?
Yes. Case notes and hours are recorded against each participant's daily tasks.
More for NDIS
Every NDIS feature, in one platform.
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Roster SIL houses by location, with sleepover shifts, disturbances and group shifts.
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Bulk payment files for NDIA-managed participants, invoices for plan- and self-managed.
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Location and time-of-service pricing, automatic price updates and budgets by plan type.
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NDIS service agreements and schedules of supports, signed online.
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Sleepovers, SIL houses, group shifts and participant preferences.
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Clock in with a location check, record sleepover disturbances and travel.
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Participants and family see plan budgets, shifts and invoices, free.
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Worker documents and screening checks enforced on the roster.
Read more
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