Plan budgets
Budget and spending to date for each support category.
NDIS · Client and family portalThe participant portal,
The participant portal,
free for families.
Participants and their nominated family members see shifts, plan budgets and invoices, and request changes, with free lifetime access.
NDIS
What participants can see.
Invoices
Every invoice, and on Professional, view and approve invoices in the app.
Online booking
On Professional, book or change services online, checked against booking rules.
Also included
Everything else you'd expect.
Free for family
Nominated family members get free lifetime access alongside the participant.
Upcoming shifts
See upcoming shifts in the app and, if you allow it, accept or decline each one.
Requests
Request a new service or a change of day from the portal.
Questions
Frequently asked questions.
Do families pay for the portal?
No. Participants and nominated family members have free lifetime access.
More for NDIS
Every NDIS feature, in one platform.
SIL and sleepovers
Roster SIL houses by location, with sleepover shifts, disturbances and group shifts.
Read moreNDIS claims
Bulk payment files for NDIA-managed participants, invoices for plan- and self-managed.
Read morePrice limits and budgets
Location and time-of-service pricing, automatic price updates and budgets by plan type.
Read moreService agreements
NDIS service agreements and schedules of supports, signed online.
Read moreRostering
Sleepovers, SIL houses, group shifts and participant preferences.
Read moreProgress notes
Shift notes on every participant's record, ready for audits.
Read moreSupport worker app
Clock in with a location check, record sleepover disturbances and travel.
Read moreHR and compliance
Worker documents and screening checks enforced on the roster.
Read more
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