Bulk payment file for NDIA-managed
Claims for NDIA-managed participants are prepared as a bulk payment request file, ready to upload in the my NDIS provider portal.
NDIS · ClaimsNDIS claims,
NDIS claims,
from delivered supports.
Every approved shift becomes a claim line with the right support item, price and claim type. Care Nexus builds the bulk payment file for NDIA-managed participants and invoices plan managers and self-managed participants.
Every plan type
One claim run, three ways to get paid.
Invoices for plan-managed
Plan-managed participants' supports are invoiced to their plan manager, with NDIS item numbers on every line.
Invoices for self-managed
Self-managed participants receive an invoice they can claim from their plan.
Every NDIS claim type
Direct services, short notice cancellations, provider travel, non-face-to-face supports, telehealth and NDIA-requested reports.
Priced right
The right price, on every line.
Location loading
National, Remote or Very Remote price limits applied from where the support is delivered.
Time of service
Weekday daytime, evening or night, Saturday, Sunday or public holiday rates applied from the service date and time.
GST set per item
NDIS supports default to GST-free, with GST codes set per line item where needed.
Budgets updated
Each claim reduces the participant's budget for that support category, so you see what is left before the next booking.
Questions
Frequently asked questions.
Does Care Nexus lodge claims with the NDIA directly?
Care Nexus prepares the bulk payment request file. You upload it in the my NDIS provider portal.
Can I claim short notice cancellations?
Yes. Cancellations are a claim type, priced under the cancellation rules in your service agreement.
What about plan-managed participants?
Their supports are invoiced to the plan manager, with NDIS item numbers and correct prices on every line.
More for NDIS
Every NDIS feature, in one platform.
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Roster SIL houses by location, with sleepover shifts, disturbances and group shifts.
Read morePrice limits and budgets
Location and time-of-service pricing, automatic price updates and budgets by plan type.
Read moreService agreements
NDIS service agreements and schedules of supports, signed online.
Read moreRostering
Sleepovers, SIL houses, group shifts and participant preferences.
Read moreProgress notes
Shift notes on every participant's record, ready for audits.
Read moreSupport worker app
Clock in with a location check, record sleepover disturbances and travel.
Read moreClient and family portal
Participants and family see plan budgets, shifts and invoices, free.
Read moreHR and compliance
Worker documents and screening checks enforced on the roster.
Read more
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