Approved frequency
The approved frequency for each service is recorded, and bookings are checked against it.
CHSP · ApprovalsApprovals and caps,
Approvals and caps,
checked for you.
Each client's My Aged Care approval is recorded against every service, bookings are checked against it, and annual caps are tracked for the financial year.
Approvals
Within what's authorised.
Annual caps
Equipment and products, and home adjustments, are tracked against each client's annual cap, with an alert before it is reached.
The full CHSP service list
Services from the CHSP Program Manual 2025–27, with National Unit Price Ranges.
Questions
Frequently asked questions.
What happens when a booking exceeds the approval?
Booking rules can block it, warn, or suggest privately funded service.
More for CHSP
Every CHSP feature, in one platform.
Client contributions
Contributions set within the framework, invoiced automatically; the grant is never invoiced.
Read moreDEX reporting
Every service and contribution recorded against the client, ready for DEX.
Read moreRostering
Bookings checked against My Aged Care approvals.
Read moreProgress notes
Service notes on each client's record, alongside DEX data.
Read moreSupport worker app
Staff and volunteers clock in and record each service.
Read moreClient and family portal
Clients and family see services, contributions and invoices.
Read moreHR and compliance
Staff and volunteer documents enforced before rostering.
Read more
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