CHSP · Client and family portal

The client portal,
free for families.

Clients and nominated family members see upcoming services and contribution invoices, and request changes, free.

CHSP

What clients can see.

Contribution invoices

Every contribution invoice, with the hardship note.

Upcoming services

What's booked, and on Professional, online booking checked against approvals.

Also included

Everything else you'd expect.

Free for family

Nominated family members get free lifetime access alongside the client.

Upcoming shifts

See upcoming shifts in the app and, if you allow it, accept or decline each one.

Requests

Request a new service or a change of day from the portal.

Questions

Frequently asked questions.

Is the portal free?

Yes. Clients and nominated family members have free lifetime access.

More for CHSP

Every CHSP feature, in one platform.

  • Client contributions

    Contributions set within the framework, invoiced automatically; the grant is never invoiced.

    Read more
  • DEX reporting

    Every service and contribution recorded against the client, ready for DEX.

    Read more
  • Approvals and caps

    My Aged Care approvals checked on booking, annual caps tracked.

    Read more
  • Rostering

    Bookings checked against My Aged Care approvals.

    Read more
  • Progress notes

    Service notes on each client's record, alongside DEX data.

    Read more
  • Support worker app

    Staff and volunteers clock in and record each service.

    Read more
  • HR and compliance

    Staff and volunteer documents enforced before rostering.

    Read more

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